New Position: Customer Service Rep

Are you interested in an exciting career in the Web Industry!? We’re seeking a highly motivated, passionate individual, looking to grow in the field of Web Development & Marketing. You will join our production & project teams as a Customer Service Rep.

Responsibilities:

• Answer phones.
• Monitor production calendar and meet client deadlines.
• Report/communicate client needs between production staff and client.
• Report and monitor the status and timelines of service tickets.
• Manage service tickets within budget.
• File project materials.
• Implement procedural documentation into maintenance process.
• Work with team leaders in a collaborative environment.
• Practice daily customer service in a fun and positive way.
• Provide low-level support and troubleshooting for client email.
• Other

Required Skills:

• Advanced knowledge in MS Outlook, Excel, Word, and all Internet Browsers.
• Excellent phone & customer service skills along with multi-tasking, scheduling, organization & meeting deadlines required.
• Understanding of online marketing
• Understanding of web site technology & development- HTML, Domains, Social Media, Content Management Systems, etc.
• Copywriting & Editing Skills a bonus.

To apply please email employment@fastersolutions.com with the following:

• Your web site experience
• Your resume & references
• How you use the Internet in your daily life
• What interests you about this position

Job Title: Project Coordinator

Are you interested in an exciting career in the Web Industry!? We’re seeking a highly motivated, passionate individual, looking to grow in the field of Web Development & Marketing. You will join our production & project teams as a Project Coordinator.

Responsibilities:

• Manage design/programming/marketing team to meet new web site development project deadlines.
• Meet with development clients to review & establish site design ideas, structure, and project scope.
• Report/communicate client needs between production staff and client.
• Report to Sales Director on the project status and timelines.
• Manage project within budget and project scope.
• Implement procedural documentation into production process.
• Work with team leaders in a collaborative environment.

Required Skills:

• Advanced knowledge in MS Outlook, Excel, Word, and all Internet Browsers.
• Excellent phone & customer service skills along with multi-tasking, scheduling, organization & meeting deadlines required.
• Understanding of online marketing- SEO, SMO, CPC, Google Analytics, etc.
• Understanding of web site technology & development- HTML, Domains, Social Media, Content Managment Systems, etc.
• Copywriting & Editing Skills a bonus.

To apply please email employment@fastersolutions.com with the following:

• Your web site experience
• Your resume & references
• How you use the Internet in your daily life
• What interests you about this position

New Position!:     Web Assistant

Are you interested in an exciting career in the Web Industry!? We’re seeking a highly motivated, passionate individual, looking to grow in the field of Web Development & Marketing. You will join our production & marketing team as a Web Assistant. Future growth opportunities available!

Responsibilities:

• Assist Project Coordinator & Marketing Manager
• Execute project organization & communication
• Assist with production calendar maintenance
• Gather & file content, materials, images, and other assets from clients
• New client activation
• Web site launch execution
• Sitemap generation & editing
• Marketing report generation & submission
• Copywriting/Editing
• Social media generation & submission
• Marketing research & implementation
• Internet research & implementation
• Answer phones
• Daily use of MS Outlook, Excel, Word, and Chrome, Firefox and Internet Explorer
• Other

Required Skills:

• Knowledge in MS Outlook, Excel, Word, and Firefox or Internet Explorer required.
• Excellent phone & customer service skills along with multi-tasking, scheduling, organization & meeting deadlines required.
• Understanding of online marketing- SEO, SMO, CPC, Google Analytics, etc.
• Understanding of web site technology & development
• Basic HTML knowledge a bonus
• Copywriting & Editing Skills

To apply please email employment@fastersolutions.com with the following:

• Your web site experience
• Your resume & references
• Why you would like this position

Job Location:
Faster Solutions Inc
10 E. Superior St.
Suite 200
Duluth, MN 55802

Job Title: Technical Administrator

Faster Solutions is looking for a creative, energetic and talented Technical Administrator to join our team. This position will work with other designers and programmers in a collaborative, fast-paced environment. Faster Solutions Technical Administrator provides technical support for our client email, server requests,  and performs web site maintenance  and proofing.

Description:

• Experience with web site building & maintenance using HTML, CSS, & Java Script required.
• Adobe Dreamweaver, Photoshop, Illustrator, Flash, HTML, XHTML, and CSS knowledge required.
• Knowledge of Windows and Linux servers required.
• Knowledge of PHP, ASP.NET and XML required.
• 4 year degree in Graphic Design, CIS, Web Development, etc. field preferred.
• 2 years real world experience preferred.
• Must be a great communicator and handle multi-tasking, scheduling, & meeting deadlines.

Required Skills:

Knowledge in CSS, XHTML, HTML, ASP.NET, PHP, Linux & Windows server environments.

Job Location:

Faster Solutions Inc. 10 E. Superior St. Suite 200 Duluth, MN 55802
How to Apply:

Email: employment@fastersolutions.com

Website: http://www.fastersolutions.com

Work Type:

Weekdays – Full-Time